OlioTech's remote tools bring high efficiency services to its customers. Remote device access eliminates unnecessary trips to physical locations, allowing rapid, and lower cost and secure technology support to businesses and individuals.
Speed
Within a couple of minutes, our team is generally ready to remotely support computer users, networks, cloud computing, servers, and data centers worldwide.
Backup
OlioTech will always secure its customer's data before any support attempt, either by backing up and/or updating the data to distinct mediums.
Privacy
Only with the customer's consent and approval that our technicians can use remote control tools. In addition, customers can choose to terminate the support session at any time. At the end of the session, all traces of the remote session are automatically wiped clean from the customer's machine. In some cases, remote access is left for diagnostics and monitoring at the customer's request.
Security
For its secure remote sessions, OlioTech uses the same encryption level major banking institutions employ.